# download failure

**URL:** <https://psychtoolbox.discourse.group/t/download-failure/2019>\
**Category:** Uncategorized\
**Created:** [October 15, 2008, 9:28pm UTC](https://psychtoolbox.discourse.group/t/download-failure/2019 "2008-10-15T21:28:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Allen\_Ingling](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@Allen\_Ingling](https://psychtoolbox.discourse.group/u/Allen_Ingling)\
**Post date:** [October 15, 2008, 9:28pm UTC](https://psychtoolbox.discourse.group/t/download-failure/2019/1 "2008-10-15T21:28:11Z")

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Hi  
  
When I try to download PTB-3 to a new computer, or update my old version, it chugs along fine until I get the following error:  
  
svn: Can't open file 'C:\toolbox\Psychtoolbox\PsychContributed\.svn\tmp\text-base\nc.exe.svn-base': The system cannot find the file specified.   
  
It always blows up on the same file. Anyone know how to get around this?  
  
Thanks  
  
Cindyp

---

<div class="post-metadata">

**Author:** ![Allen\_Ingling](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@Allen\_Ingling](https://psychtoolbox.discourse.group/u/Allen_Ingling)\
**Post date:** [October 16, 2008, 2:03pm UTC](https://psychtoolbox.discourse.group/t/download-failure/2019/2 "2008-10-16T14:03:11Z")

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Hello Cindy,  
  
if you have a virus scanner active at that point, it may be 'quarantining' that file before it can use it, since it happens to share the same file name ('nc.exe') with a well-known virus.&nbsp; If so, just disable the virus scanner during the installation and it should be fine.  
  
Stephen Scovil,  
BioMotionLab, Queen's University  
  

> ----- Original Message -----  
> From: Cynthia Gooch \<cgooch@...\>  
> Date: Wednesday, October 15, 2008 7:31 pm  
> Subject: [psychtoolbox] download failure  
> To: psychtoolbox@yahoogroups.com  
>   
> \> Hi  
> \>   
> \> When I try to download PTB-3 to a new computer, or update my old   
> \> version, it chugs along fine until I get the following error:  
> \>   
> \> svn: Can't open file   
> \> 'C:\toolbox\Psychtoolbox\PsychContributed\.svn\tmp\text-base\nc.exe.svn-base': The system cannot find the file specified.&nbsp;&nbsp;   
> \>   
> \> It always blows up on the same file.&nbsp; Anyone know how to   
> \> get around this?  
> \>   
> \> Thanks  
> \>   
> \> Cindyp  
> \>

---

<div class="post-metadata">

**Author:** ![Allen\_Ingling](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@Allen\_Ingling](https://psychtoolbox.discourse.group/u/Allen_Ingling)\
**Post date:** [October 16, 2008, 3:10pm UTC](https://psychtoolbox.discourse.group/t/download-failure/2019/3 "2008-10-16T15:10:15Z")

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Hi Steven,  
  
Thanks for the suggestion, but I tried turning off my virus scanner  
and get the same message. I don't know if I have some other scanner  
also working behind the scenes or what, I'll get my IT guy to help me  
out with that.  
  
Thanks  
  
Cindy  
  

> --- In [psychtoolbox@yahoogroups.com](mailto:psychtoolbox@yahoogroups.com), scovils@... wrote:  
> \>  
> \> Hello Cindy,  
> \>   
> \> if you have a virus scanner active at that point, it may be  
> 'quarantining' that file before it can use it, since it happens to  
> share the same file name ('nc.exe') with a well-known virus. If so,  
> just disable the virus scanner during the installation and it should  
> be fine.  
> \>   
> \> Stephen Scovil,  
> \> BioMotionLab, Queen's University  
> \>   
> \> ----- Original Message -----  
> \> From: Cynthia Gooch \<cgooch@...\>  
> \> Date: Wednesday, October 15, 2008 7:31 pm  
> \> Subject: [psychtoolbox] download failure  
> \> To: [psychtoolbox@yahoogroups.com](mailto:psychtoolbox@yahoogroups.com)  
> \>   
> \> \> Hi  
> \> \>   
> \> \> When I try to download PTB-3 to a new computer, or update my old   
> \> \> version, it chugs along fine until I get the following error:  
> \> \>   
> \> \> svn: Can't open file   
> \> \>  
> 'C:\toolbox\Psychtoolbox\PsychContributed\.svn\tmp\text-base\nc.exe.svn-base':  
> The system cannot find the file specified.   
> \> \>   
> \> \> It always blows up on the same file. Anyone know how to   
> \> \> get around this?  
> \> \>   
> \> \> Thanks  
> \> \>   
> \> \> Cindyp  
> \> \>  
> \>