# Error With SimpleMovieDemo in Psychtoolbox

**URL:** <https://psychtoolbox.discourse.group/t/error-with-simplemoviedemo-in-psychtoolbox/164>\
**Category:** Uncategorized\
**Created:** [September 30, 2016, 3:40pm UTC](https://psychtoolbox.discourse.group/t/error-with-simplemoviedemo-in-psychtoolbox/164 "2016-09-30T15:40:09Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Allen\_Ingling](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@Allen\_Ingling](https://psychtoolbox.discourse.group/u/Allen_Ingling)\
**Post date:** [September 30, 2016, 3:40pm UTC](https://psychtoolbox.discourse.group/t/error-with-simplemoviedemo-in-psychtoolbox/164/1 "2016-09-30T15:40:09Z")

</div>

Hello,  
  

I am having some difficulty running the SimpleMovieDemo in Psychtoolbox. I am using Matlab R2016b (Windows, 64-bit) and Psychtoolbox version 3.0.13. I have GStreamer version gstreamer-1.0-x86\_64-1.9.2.msi. PsychStartup has added the GStreamer runtime library path. When I try to run SimpleMovieDemo, however, I get the error pasted below. What can I do to resolve this? Please let me know if there's any additional information I can provide that would be useful, and thank you in advance for your help!  
  

Thank you,  

Crystal   
  

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------------------------------------------------------------------------

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Access violation detected at Fri Sep 30 11:26:00 2016

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------------------------------------------------------------------------

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Configuration:

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Crash Decoding: Disabled - No sandbox or build area path

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Crash Mode: continue (default)

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Current Graphics Driver: Unknown hardware

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Default Encoding: windows-1252

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Deployed: false

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Graphics card 1: Advanced Micro Devices, Inc. ( 0x1002 ) ATI Radeon HD 5450 Version 9.12.0.0

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Host Name: NEU-KVO-990

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MATLAB Architecture : win64

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MATLAB Entitlement ID: 1182280

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MATLAB Root: C:\Program Files\MATLAB\R2016b

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MATLAB Version: 9.1.0.441655 (R2016b)

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OpenGL: hardware

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Operating System:

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Processor ID: x86 Family 6 Model 42 Stepping 7, GenuineIntel

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Virtual Machine: Java 1.7.0\_60-b19 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

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Window System: Version 6.1 (Build 7601: Service Pack 1)

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Fault Count: 1

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Abnormal termination:

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Access violation

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Register State (from fault):

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RAX = 00000000f8c8e490RBX = 0000000006090600

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RCX = 00000000f8c95350RDX = 0000000006090600

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RSP = 000000000402a740RBP = 00000000f8c91cd0

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RSI = 00000000f8c95350RDI = 00000000f8c8e490

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R8 = 00000000f8c91cd0R9 = 00000000f8c91cd0

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R10 = 0000000000000000R11 = 0000000000000000

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R12 = 000000013e0b94e0R13 = 000000009e0fea80

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R14 = 000000009e0fea62R15 = 0000000000000000

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RIP = 000000013e0b1483EFL = 00010202

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CS = 0033 FS = 0053GS = 002b

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Stack Trace (from fault):

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[0] 0x000000013e0b1483 C:\gstreamer\1.0\x86\_64\lib\gstreamer-1.0\libgstfrei0r.dll+00005251

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[1] 0x000000013e0b1def C:\gstreamer\1.0\x86\_64\lib\gstreamer-1.0\libgstfrei0r.dll+00007663

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[2] 0x000000009e0923b4 C:\gstreamer\1.0\x86\_64\bin\libgstreamer-1.0-0.dll+00336820 gst\_pipeline\_get\_latency+00002244

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[3] 0x000000009e093f84 C:\gstreamer\1.0\x86\_64\bin\libgstreamer-1.0-0.dll+00343940 gst\_plugin\_register\_static\_full+00003076

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[4] 0x000000009e0a046f C:\gstreamer\1.0\x86\_64\bin\libgstreamer-1.0-0.dll+00394351 gst\_query\_set\_context+00000495

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[5] 0x000000009e0a1a94 C:\gstreamer\1.0\x86\_64\bin\libgstreamer-1.0-0.dll+00400020 gst\_registry\_remove\_plugin+00002036

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[6] 0x000000009e0a1b06 C:\gstreamer\1.0\x86\_64\bin\libgstreamer-1.0-0.dll+00400134 gst\_registry\_remove\_plugin+00002150

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[7] 0x000000009e0a3648 C:\gstreamer\1.0\x86\_64\bin\libgstreamer-1.0-0.dll+00407112 gst\_update\_registry+00002808

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[8] 0x000000009e041bbb C:\gstreamer\1.0\x86\_64\bin\libgstreamer-1.0-0.dll+00007099

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[9] 0x000000009e61b198 C:\gstreamer\1.0\x86\_64\bin\libglib-2.0-0.dll+00242072 g\_option\_context\_parse+00000856

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[10] 0x000000009e042657 C:\gstreamer\1.0\x86\_64\bin\libgstreamer-1.0-0.dll+00009815 gst\_init\_check+00000215

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[11] 0x000007fee61e6903 C:\toolbox\Psychtoolbox\PsychBasic\MatlabWindowsFilesR2007a\Screen.mexw64+00289027 mexFunction+00239523

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[12] 0x000007fee61ddda2 C:\toolbox\Psychtoolbox\PsychBasic\MatlabWindowsFilesR2007a\Screen.mexw64+00253346 mexFunction+00203842

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[13] 0x000007fee61dc852 C:\toolbox\Psychtoolbox\PsychBasic\MatlabWindowsFilesR2007a\Screen.mexw64+00247890 mexFunction+00198386

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[14] 0x000007fee620e4bf C:\toolbox\Psychtoolbox\PsychBasic\MatlabWindowsFilesR2007a\Screen.mexw64+00451775 mexFunction+00402271

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[15] 0x000007fee61ac51e C:\toolbox\Psychtoolbox\PsychBasic\MatlabWindowsFilesR2007a\Screen.mexw64+00050462 mexFunction+00000958

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[16] 0x00000000fc5fc5d1 C:\Program Files\MATLAB\R2016b\bin\win64\libmex.dll+00116177 mexRunMexFile+00000129

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[17] 0x00000000fc5fb2e2 C:\Program Files\MATLAB\R2016b\bin\win64\libmex.dll+00111330 mexFeature\_mexver+00001794

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[18] 0x00000000fc5fa506 C:\Program Files\MATLAB\R2016b\bin\win64\libmex.dll+00107782 mexUnlock+00020182

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[19] 0x000000000c3646de C:\Program Files\MATLAB\R2016b\bin\win64\m\_dispatcher.dll+00018142 Mfh\_file::dispatch\_fh\_impl+00000434

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[20] 0x000000000c3644b6 C:\Program Files\MATLAB\R2016b\bin\win64\m\_dispatcher.dll+00017590 Mfh\_file::dispatch\_fh+00000062

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[21] 0x000000000c365827 C:\Program Files\MATLAB\R2016b\bin\win64\m\_dispatcher.dll+00022567 Mfunction\_handle::dispatch+00001015

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[22] 0x000000000d298c29 C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00887849 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00798773

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[23] 0x000000000d2a728f C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00946831 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00857755

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[24] 0x000000000d2a7b75 C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00949109 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00860033

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[25] 0x000000000d2a9151 C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00954705 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00865629

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[26] 0x000000000d2a9c95 C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00957589 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00868513

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[27] 0x000000000d2a932f C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00955183 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00866107

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[28] 0x000000000d2a940d C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00955405 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00866329

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[29] 0x000000000d298041 C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00884801 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00795725

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[30] 0x000000000d219eab C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00368299 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00279223

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[31] 0x000000000d219740 C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00366400 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00277324

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[32] 0x000000000d213f8f C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00343951 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00254875

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[33] 0x000000000d213aa1 C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00342689 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00253613

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[34] 0x000000000d213991 C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00342417 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00253341

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[35] 0x000000000d3a03e9 C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+01967081 boost::serialization::singleton\<boost::archive::detail::oserializer\<boost::archive::polymorphic\_oarchive,foundation::msg\_svc::eventmgr::BaseEvent\>

> \>::get\_instance+00003353

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[36] 0x000000000d3a0372 C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+01966962 boost::serialization::singleton\<boost::archive::detail::oserializer\<boost::archive::polymorphic\_oarchive,foundation::msg\_svc::eventmgr::BaseEvent\>

> \>::get\_instance+00003234

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[37] 0x000000000d262a61 C:\Program Files\MATLAB\R2016b\bin\win64\m\_lxe.dll+00666209 boost::serialization::singleton\<boost::archive::detail::iserializer\<boost::archive::binaryTerm\_iarchive,ir::IrTree\>

> \>::get\_instance+00577133

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[38] 0x000000000c51b3bd C:\Program Files\MATLAB\R2016b\bin\win64\m\_interpreter.dll+00504765 inEvalCmdWithLocalReturn+00000065

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[39] 0x00000000fb608ced C:\Program Files\MATLAB\R2016b\bin\win64\libmwbridge.dll+00101613 mnGetPrompt+00012957

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[40] 0x00000000fb609ba3 C:\Program Files\MATLAB\R2016b\bin\win64\libmwbridge.dll+00105379 mnParser+00001091

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[41] 0x000000000cfd6841C:\Program Files\MATLAB\R2016b\bin\win64\mcr.dll+00223297 mcr::runtime::setInterpreterThreadToCurrent+00025585

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[42] 0x000000000cfd57d7C:\Program Files\MATLAB\R2016b\bin\win64\mcr.dll+00219095 mcr::runtime::setInterpreterThreadToCurrent+00021383

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[43] 0x000000000cfd5853C:\Program Files\MATLAB\R2016b\bin\win64\mcr.dll+00219219 mcr::runtime::setInterpreterThreadToCurrent+00021507

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[44] 0x000000000cfd6141C:\Program Files\MATLAB\R2016b\bin\win64\mcr.dll+00221505 mcr::runtime::setInterpreterThreadToCurrent+00023793

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[45] 0x00000000fd01d347C:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00578375 iqm::UserEvalPlugin::pre+00030679

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[46] 0x00000000fd029e7cC:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00630396 iqm::UserEvalPlugin::pre+00082700

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[47] 0x00000000fd017480C:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00554112 iqm::UserEvalPlugin::pre+00006416

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[48] 0x00000000fd02c99aC:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00641434 iqm::UserEvalPlugin::pre+00093738

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[49] 0x00000000fcff9a37C:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00432695 iqm::PackagedTaskPlugin::PackagedTaskPlugin+00000727

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[50] 0x00000000fcffa08fC:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00434319 iqm::PackagedTaskPlugin::execute+00000575

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[51] 0x00000000fcff9aa9C:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00432809 iqm::PackagedTaskPlugin::PackagedTaskPlugin+00000841

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[52] 0x00000000fcff9f04C:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00433924 iqm::PackagedTaskPlugin::execute+00000180

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[53] 0x00000000fcfd42faC:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00279290 iqm::Iqm::setupIqmFcnPtrs+00071530

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[54] 0x00000000fcfd41d3C:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00278995 iqm::Iqm::setupIqmFcnPtrs+00071235

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[55] 0x00000000fcfb9e5aC:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00171610 iqm::Iqm::deliver+00003274

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[56] 0x00000000fcfbad2fC:\Program Files\MATLAB\R2016b\bin\win64\iqm.dll+00175407 iqm::Iqm::deliver+00007071

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[57] 0x0000000004508173 C:\Program Files\MATLAB\R2016b\bin\win64\libmwservices.dll+01147251 services::system\_events::PpeDispatchHook::dispatchOne+00019059

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[58] 0x000000000450c3a3 C:\Program Files\MATLAB\R2016b\bin\win64\libmwservices.dll+01164195 sysq::addProcessPendingEventsUnitTestHook+00001923

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[59] 0x000000000450c580 C:\Program Files\MATLAB\R2016b\bin\win64\libmwservices.dll+01164672 sysq::addProcessPendingEventsUnitTestHook+00002400

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[60] 0x000000000450d685 C:\Program Files\MATLAB\R2016b\bin\win64\libmwservices.dll+01169029 sysq::getCondition+00002917

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[61] 0x000000000450e4b2 C:\Program Files\MATLAB\R2016b\bin\win64\libmwservices.dll+01172658 svWS\_ProcessPendingEvents+00000162

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[62] 0x000000000cfd6b7dC:\Program Files\MATLAB\R2016b\bin\win64\mcr.dll+00224125 mcr::runtime::setInterpreterThreadToCurrent+00026413

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[63] 0x000000000cfd726aC:\Program Files\MATLAB\R2016b\bin\win64\mcr.dll+00225898 mcr::runtime::setInterpreterThreadToCurrent+00028186

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[64] 0x000000000cfce385C:\Program Files\MATLAB\R2016b\bin\win64\mcr.dll+00189317 mcr\_process\_events+00010293

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[65] 0x000000000cfd02d2C:\Program Files\MATLAB\R2016b\bin\win64\mcr.dll+00197330 mcr\_process\_events+00018306

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[66] 0x000000000c2dbd0e C:\Program Files\MATLAB\R2016b\bin\win64\MVMLocal.dll+00245006 mvm\_server::inproc::LocalFactory::terminate+00070846

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[67] 0x00000000fa942cd9C:\Program Files\MATLAB\R2016b\bin\win64\mvm.dll+01125593 mvm::detail::initLocalMvmHack+00000521

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[68] 0x00000000fa9432a5C:\Program Files\MATLAB\R2016b\bin\win64\mvm.dll+01127077 mvm::detail::SessionImpl::privateSession+00000373

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[69] 0x00000000fa9434b1C:\Program Files\MATLAB\R2016b\bin\win64\mvm.dll+01127601 mvm::detail::SessionImpl::privateSession+00000897

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[70] 0x0000000140006fd5 C:\Program Files\MATLAB\R2016b\bin\win64\MATLAB.exe+00028629

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[71] 0x0000000140007661 C:\Program Files\MATLAB\R2016b\bin\win64\MATLAB.exe+00030305

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[72] 0x0000000076cd59cd C:\Windows\system32\kernel32.dll+00088525 BaseThreadInitThunk+00000013

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[73] 0x0000000076f0a2e1 C:\Windows\SYSTEM32\ntdll.dll+00172769 RtlUserThreadStart+00000033

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This error was detected while a MEX-file was running. If the MEX-file

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is not an official MathWorks function, please examine its source code

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for errors. Please consult the External Interfaces Guide for information

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on debugging MEX-files.

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If this problem is reproducible, please submit a Service Request via:

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[http://www.mathworks.com/support/contact\_us/](http://www.mathworks.com/support/contact_us/)

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A technical support engineer might contact you with further information.

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Thank you for your help.\*\*

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