Eyelink: Cannot solve error 'Invalid MEX-file'

Hi,
I am trying to run a script on MATLAB using the psychtoolbox, but I keep getting this error - ‘Invalid MEX-file ‘C:\toolbox\Psychtoolbox\PsychBasic\MatlabWindowsFilesR2007a\Eyelink.mexw64’: The specified module could not be found.’

The mex file is right there when I go into the MatlabWindowsFiles folder, and I have installed the GStreamer runtime and vcredist. I have also tried the Dependency Walker to find missing .dll files, and everything is added to my path, but I still get the error.

I am working on a Windows 10 laptop with a 64-bit operating system and a x64-based processor. The MATLAB versions I have is R2020b.

I cannot think of anything else to try so any suggestions would be greatly appreciated.

Thank you!

Have you installed the eyelink sdk?

I have installed the psychtoolbox-3 which says it has the Eyelink toolbox features included - I cannot find a way to download the eyelink sdk (do you have a link to the page that will let me install it?)

its on their support forum. You have the features (that the eyelink mex), but not its dependencies.

Did you manage to solve this issue? I have the same problem, I also downloaded and installed eyelink sdk but the same error appears.

Nevermind, I resolved my problem - by restarting the computer :slight_smile: (the above solution works)